Privacy Policy
Effective Date: 24/11/2024
At ESKA Store, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or use our website and services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information to improve your shopping experience and provide better services. The types of information we may collect include:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
b. Payment Information
- Payment details are processed securely through third-party payment gateways. We do not store your payment information.
c. Non-Personal Information
- IP address
- Browser type and version
- Device information
- Website usage and analytics
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To personalize your shopping experience
- To send updates, promotions, and marketing communications (you can opt out at any time)
- To improve our website and services through analytics
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Recognize your preferences
- Analyze site traffic
- Deliver targeted advertisements
You can manage or disable cookies through your browser settings. Note that some features of our website may not function properly without cookies.
4. Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information. However, we may share your information with trusted third parties to facilitate our services, such as:
- Payment processors
- Shipping providers
- Marketing and analytics partners
These third parties are obligated to keep your information secure and use it only for the intended purposes.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse. These include:
- Secure Socket Layer (SSL) encryption
- Regular security audits
- Restricted access to sensitive information
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Request deletion of your information, subject to legal obligations
- Opt out of receiving marketing communications
To exercise these rights, please contact us at support@eskastore.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@eskastore.com
Phone:+91 8005530326
Thank you for trusting ESKA Store with your personal information. We are committed to protecting your privacy and ensuring a safe shopping experience.